send you an email notification when our warehouse ships your order.
If you wish to check on the status of your order prior to shipping,
please E-mail Customer Care at
firstname.lastname@example.org or call
you know the name or item # of a product and want to view it without having to
browse our OnLine catalog, you may want to use our ďSearch" feature
located on the upper left hand corner of every page of the OnLine Catalog. You
may search by product name (e.g. Orca Predator2), manufacturer name (e.g. Orca)
or item number.
of stock items and item availability are noted in the item availability box
found in an itemís detailed information page.
You may order the item even if it is out of stock and we will ship it
when it arrives back in stock. You
may also contact us at
to find out when we anticipate receiving the item.
you make a purchase, you are required to provide your shipping and billing
address, phone number and credit card information. This information is stored in
a Yahoo! Database secured using 128-bit SSL encryption. This is the industry
standard for encryption over the internet. Sites that use this standard of
technology are said to pose an unbeatable feat to hackers.
process most orders within 1 Ė 2 business days after you submit the order.
We will gladly change or cancel your order if you submit the request
before the order is shipped. Requests
should be submitted by emailing
or calling 1-866-874-2525.
will match any competitorís catalog/magazine or online price.
Simply enter the item name, match price and the competitorís URL or
catalog/magazine name in the Comments section of the checkout page.
We will use this information to promptly adjust your order price.
Please note that in order to match a price, the item must be from the
same manufacturer and model year and must still be available for sale.
We accept American Express, MasterCard, Visa, Discover Card and Paypla. We also accept money orders or personal checks drawn on U.S. funds. If you would like to pay using a money order or personal check, please select Prepay as the payment method during checkout. We will hold your order until the money order or personal check is received and funds have cleared.