the checkout process you have the option to enter your email address to receive
a confirmation of your order. You
will receive this email shortly after placing your order.
You can order a gift certificate through our Web site. A gift certificate can also be purchased over the phone. Click this link to get started: "Gift Certificates"
If you don't use your entire balance, we will save the
remaining balance so you can use it toward future purchases. Your gift
certificate will remain valid for one year after the date it was originally
If your order total exceeds your gift certificate balance,
then you will be prompted for credit card information or another payment method
for the difference.
At checkout time, simply enter your gift certificate code
in the appropriate box.
Make sure that you enter the complete code, starting with
the "@" sign.
Yes. If you've
received more than one gift certificate for TriVillage.com, you can enter all
the codes separated by commas. If the amount of the gift certificate covers the
cost of your order, you don't need to enter your credit card information.
However, if the gift certificate amount doesn't cover your entire order, you
will be required to pay the remaining balance by credit card.
TriVillage.com gift certificates expire one year after the
date they are issued.
gift certificates are not redeemable for cash or refund nor transferrable.
Yes. To purchase and send a paper gift certificate, enter
the recipientís mailing address in the Comments section appearing below the
payment information in the second screen of the checkout process.
Please do not enter the recipientís email address in the field labeled "Enter recipient's e-mail address" found in the first screen of the checkout process if you do not want us
to send the gift certificate electronically. Because the field labeled "Enter recipient's e-mail address" is a required field, you should enter your email address in this field to avoid emailing the recipient.
Electronic gift certificates are sent via email. Paper gift
certificates are sent via standard first-class USPS mail.
Standard shipping for Gift Certificates is First Class
Mail, which we do not charge for. If you would like to express your paper gift
certificate, you can call us at 1-866-874-2525.
Once we verify payment in full, electronic gift
certificates are sent within 24 hours. Paper gift certificates may take up to 2
weeks to arrive by mail.
Yes. You will receive an email notifying you that the
certificate has been emailed or mailed to the recipient.